A little help.
More time to play.

Each facility needs one government-issued ID and one screenshot of the owner’s GCash profile. Upload both under Verify your facilities, then submit for admin review. The documents are private to the owner and DinkSpot admins. Courts cannot be booked until an admin confirms ownership and approves the facility. Rejected submissions include feedback so you can correct and resubmit. Changes to facility name/location, verification documents, or GCash receiving details require another review.

Find a facility in your city, open its schedule, and choose a date. Click the available hourly slots you want, then choose Review & pay. Once you are signed in, review prepares a PayMongo QR Ph code for the total including fees. No slots are reserved until payment is verified and availability is checked again. You can find your reservations in My bookings.

Yes. Select any available hourly slots across the courts at one facility on your chosen date. Click a selected slot again to remove it. There is no duration limit beyond the available schedule. Consecutive hours on the same court are grouped together; separate times or courts receive separate booking references.

Court schedules and booking times use Philippine time (Asia/Manila). Prices are in Philippine pesos (PHP). Check the date and time in your booking summary before confirming.

Another player may have reserved it, or the owner may have blocked it. Availability is checked again when you confirm. If a selected slot is no longer available, refresh the schedule and choose another time.

It counts available hourly slots across the facility’s courts for today, excluding times that have already passed. Two courts available at the same hour count as two slots. Open the facility schedule to see availability for your preferred date.

You can cancel a booking in My bookings before it starts. For a reschedule, contact the court owner: owners can move upcoming confirmed bookings to another available time on the same court while keeping the original duration and price. Cancellation does not automatically issue a refund. Transaction fees are non-refundable. Only the court fee may be refunded, subject to the court owner’s approval and cancellation policy.

The review window displays a PayMongo QR Ph code after sign-in without reserving any slots. After verified payment, DinkSpot checks availability and reserves all selected slots together. If a slot has become unavailable, no partial booking is made; the payment is recorded for support to arrange an alternative or review a refund. Scan it with a supported bank or e-wallet app and keep the window open for payment verification. Existing hosted PayMongo checkouts can still be resumed. DinkSpot collects the payment and settles with the court owner separately. No proof of payment upload is needed.

The booking summary shows the court subtotal, any transaction fee, and your total before payment. The fee can include a percentage of the court subtotal plus a fixed peso amount, applied once per checkout group. The current rates are set by DinkSpot; check your checkout summary for the amount that applies.

Open My bookings and use the payment action on your existing reservation to try again. Closing a new payment request does not reserve any slots. You can reopen it under My bookings → Payment requests while its selections remain available. Expired codes must be refreshed before paying. Earlier reservations created under the previous flow remain in My bookings until cancelled. Check the status before retrying so you do not pay twice; if you no longer need the booking, cancel it before it starts.

Payment is marked paid only after verification with PayMongo. Returning from checkout alone is not proof of a successful payment. Refresh the payment status in My bookings. If it remains unpaid after you were charged, contact support with your booking reference and payment reference before attempting another payment.

No. Cancelling releases the court slots but does not automatically refund your payment. Transaction fees are non-refundable. Only the court fee may be refunded, subject to the court owner’s approval and cancellation policy. Contact the court owner with your booking and payment references to request a court fee refund. Cancelling or rescheduling does not automatically reverse a payment.

The demo uses fictional venues and does not make real reservations or payments. A checkout labelled test mode also does not transfer real funds. Always check the environment and payment summary before proceeding.

Sign in and open For court owners. Create a facility with its location and details, then add each physical court with its name, hourly rate, playing surface, and opening hours. Players choose your facility and select available times across its courts.

Yes. Edit your facility details to upload up to six photos and add a Google Maps link. The first photo is the cover; you can reorder or remove photos. Use JPG, PNG, or WebP files up to 4 MB each. Players can open the saved map link from the facility details.

Yes. Use the URL settings in your owner dashboard to choose an available name for your public courts page. Names must be 3–40 characters, start with a letter, and use letters, numbers, and single hyphens. Share your courts page link, or a facility-specific link, with players.

In For court owners, open Block court slots, choose a court and date, then select the available hours to block. You can add a private reason and unblock the hours later. Blocked hours cannot be booked by players. Existing reservations must be managed separately; blocking does not cancel them.

Yes. Edit the court’s details in your dashboard, or pause it to stop new bookings while keeping existing reservations. You can reschedule or cancel upcoming confirmed bookings from your reservations. Rescheduling must use available hours on the same court and keeps the original duration, price, and payment history.